Key Takeaways
Reviews helps businesses collect, display, and automate customer reviews.
Reviews includes three tools: 1-on-1 Reviews, Customer Reviews Display Hub, and Review Automations.
1-on-1 Reviews routes positive reviews to public review platforms while keeping lower-rated reviews private.
Customer Reviews Display Hub displays reviews from multiple platforms directly on your website.
Review Automations automatically send review requests after completed jobs based on configured rules.
Reviews can be activated from Marketing → Reviews.
Reviews setup and activation are completed by the MioCommerce team after purchase.
Reviews helps you collect customer reviews, showcase them on your website, and automate review requests so you can consistently build your online reputation.
What's Included?
Reviews includes three powerful tools:
1-on-1 Reviews
Send review requests directly to customers after a completed service.
When a customer leaves a review:
1, 2, or 3-star reviews remain private and are sent directly to your MioCommerce account.
4 and 5-star reviews can be directed to the review platform of your choice, such as Google, Facebook, Yelp, or other review sites.
This helps you generate more positive public reviews while giving you an opportunity to address customer concerns privately.
Customer Reviews Display Hub
Display reviews from multiple review platforms directly on your website.
The Reviews Display Hub can pull reviews from sources such as:
Google Business Profile
Facebook
Yelp
Other supported review platforms
Instead of directing your potential customers to search for your reviews, you can showcase them directly on your website to build trust and credibility.
1-on-1 Review Automations
Automatically send review requests after completed jobs.
You can configure review requests to be sent based on rules you define, such as:
A specific number of hours after a completed job
After one-time services
Based on recurring service schedules
Once configured, review requests are sent automatically, helping you consistently generate more reviews without manual follow-up.
How to Activate Reviews
To activate Reviews:
Navigate to Marketing → Reviews.
Purchase the Reviews add-on.
Our team will manually activate and configure the feature for your account.
Once setup is complete, all three review tools will be available in your account.
Frequently Asked Questions
Do I need to set up Reviews myself?
No. After purchase, our team will activate and configure Reviews for you.
Can I choose where positive reviews are sent?
Yes. You can choose the review platform where customers are directed to leave public reviews.
Can I display reviews on my website?
Yes. The Customer Reviews Display Hub allows you to display reviews from multiple supported platforms directly on your website.
Can review requests be automated?
Yes. Review Automations can automatically send review requests after completed jobs based on your configured rules.
Why should I use Reviews?
Reviews helps you:
Generate more positive reviews
Build trust with prospective customers
Showcase your reputation on your website
Automate review collection
Save time while growing your business