Skip to main content

What payment options do I have to charge my customer?

Credit card, Debit card, Cash, Cheque, PayPal, Square, etc

Eric Plamondon avatar
Written by Eric Plamondon
Updated over a week ago

MioCommerce gives you flexible ways to charge your customers or record payments, depending on how the customer is paying.

New! You can charge your customer anywhere through the Mobile App

When you click Charge Customer, you’ll always choose one of two paths:

  • Charge the customer directly using MioPay (Stripe) - Card Payments, or

  • Record a payment that was collected another way

Both options keep your booking balance and reports accurate.

Where You’ll See These Options

When charging a customer:

  1. Open the booking

  2. Click Charge Customer

  3. Choose whether to:

    • Charge using MioPay, or

    • Record as collected through another method

  4. Select the appropriate payment option from the dropdown

Option 1: Charge the Customer Using MioPay (Card Payments)

Use this option when you want to process a card payment directly in MioCommerce.

MioPay is the card-payment feature in MioCommerce, powered by Stripe.

Supported card payment methods:

  • Credit Card

  • Debit Card

When you charge using MioPay:

  • The payment is processed securely through Stripe

  • The charge is applied instantly to the booking

  • The booking balance updates automatically

Option 2: Record a Payment Collected by Another Method

If you collected payment outside of MioCommerce, you can record it for accurate tracking.

You can record payments collected by:

  • Cash

  • Cheque

  • Interac e-Transfer

  • eCheck

  • PAD

  • PayPal (External)

  • Square (External)

  • Venmo

  • Zelle (External)

  • Coupon

  • IMS

  • ITEX

  • None (for manual adjustments)

Recording a collection:

  • Does not process a card charge

  • Updates the booking balance to show payment received

  • Keeps reports and records accurate

How to Choose the Right Option

  • Use MioPay (Stripe) when you have the credit/debit card information and want to charge the customer directly from the booking

  • Record a collection when the customer has already paid using cash, cheque, or another external method

Both options keep your financial records accurate and tied to the booking.

What Happens After You Charge or Record a Payment?

Once a payment is charged or recorded:

  • The booking balance updates automatically

  • The payment appears in the customer’s payment history

  • Your reports reflect the transaction correctly

You can continue managing payments from the booking, the customer profile, or the Payments section of your dashboard.

If you want to save time on future payments, you can also explore Payment Automation to automatically charge customers based on your booking rules.

Did this answer your question?