You can dispatch a single booking to more than one service provider when a job requires multiple team members.
Step-by-step instructions
Go to Dispatch
Locate the unassigned booking
Drag the booking to the first service provider
Click and drag the same booking to the second (or additional) service provider(s)
The booking will automatically resize on the timeline as you assign additional team members.
Important: Set the correct Team Size
Before assigning multiple service providers, make sure the Team Size on the booking matches the number of people required (e.g., 2 or 3).
If the team size is not set correctly, the booking may not divide properly across multiple service providers.
If you assign the wrong service provider
Simply drag the booking from the incorrect service provider’s row to the correct one.
Changes are only applied once you click Save.
What happens after assigned a booking
Once saved:
The booking appears on each assigned service provider’s schedule
Their time is blocked during the booking
Notifications are sent via email and mobile app push notifications
The booking status updates to Dispatched
👉 Want to try this in a safe environment?
Try Live Tour and practice dispatching without affecting live data.