You can quickly see which customers have access to the Customer Portal directly from your Customers Page.
The system visually shows you who has portal access and who does not.
The Customer Portal provides your customers with secure access to view their upcoming appointments and related details. To learn how to enable the portal in your MioCommerce account, check out this step-by-step guide.
Want to explore more about the Customer Portal and its features? Learn more here.
To know if your customers have got access or not to the customer portal.
Check from the Customer List
Go to Customers from the main menu.
Look at the Customer Portal column.
You will see:
🔵 Blue label → Customer has access to the Customer Portal
🟠 Orange label → Customer does NOT have portal access
This allows you to instantly identify portal-enabled customers.
Check from an Individual Customer Profile
You can also confirm access from inside a customer’s profile.
Open the customer profile.
Under the Customer details section, look for the portal status indicator.
If the customer has access, you will see:
“Has Access to the Customer Portal”
If not, the status will indicate that portal access has not been granted.
Why This Is Helpful
This visibility allows you to:
Track which customers are using the portal
Everything is visible in real time.