The Create and Edit Snippets and Links feature empowers you to efficiently craft and manage short, reusable pieces of content (snippets) and generate personalized links. This tool is ideal for quickly sharing important information, product details, promotional messages, or resources with customers, prospects or email contacts.
To create a reusable snippet or link, navigate to your Multi-Channel Inbox and select a customer, prospect or email contact from the list on your left. *Snippets and links differ based on whether the recipient is a customer, prospect, or email contact.
Click on the Create/Edit Snippets and Links button located on the right panel
To create a new reusable snippet or link, click on Add New
Give it a name and enter a link (or snippet), then click Done
Finally, hit Save
Congratulations! As you can see, a new button is now displayed. This button will consistently appear above the profile of every customer you are chatting with.
You also have the ability to hide, show, edit, or delete any custom snippet or link you have previously created!
You will also notice that the following default snippets and links are included. While these cannot be edited, they can be hidden
Live Pricing & Real-time Booking Page Link : Send booking page link directly to your customers or prospects. MioCommerce’s Real-Time Pricing & Booking Pages help you save time with customizable sections, and dynamic pricing/availabilities.
Interactive Quoting Page Link : Send interactive quoting page link directly to your customers or prospects. IQ Pages are super flexible and powerful and can be embedded in your website to collect job related information and requirements from your customers in a single click, thus avoiding multiple back and forth loops!
Coupon Codes: Coupons are special codes that your customer can apply to the coupon section of any Live Pricing & Real-Time Booking Page to receive a special promotional rate upon purchase. (Coming Soon!)
Landing Page Link (URL Link to all Booking Pages): Your customers can see a list of all your booking pages in a single view. We call it the Landing Page/ Hosted page. The landing page is available as part of the Live Pricing Buy Button App. For more information on the Live Pricing Buy Button App, click here or navigate to your App Market now!
1-on-1 Reviews Request: With 1-on-1 Reviews you can request unlimited reviews through the Multi-Channel Inbox. Post positive reviews, filter negative comments and manage them separately, and reply quickly to customers!
Customer Portal Link: The Customer Portal gives your customers access to view all their upcoming appointments/quotes and their details like service location, service type, payment information, recent charges, who will be visiting, etc.