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How can my service provider (team) see their assigned bookings in their own external Google Calendar?

Written by Eric Plamondon
Updated over a week ago

Syncing a Work Calendar (Google Calendar)

If you want your Service Providers to see their assigned bookings directly in their own Google Calendar, you need to connect (sync) their Work Calendar from MioCommerce to Google.

This allows every booking assigned to them to automatically appear in their external calendar.

What “Syncing” Means

When you sync a Work Calendar:

  • All bookings assigned to that Service Provider will appear in their Google Calendar.

  • Updates (reschedules, cancellations, reassignments) will automatically reflect in Google.

  • The sync is one-way only. ⚠️ Important: Any edits made directly in Google Calendar will not be synced in MioCommerce.
    Always make changes from inside the MioCommerce account.

Before you are able to sync to Google Calendar, you must ensure that the Google Calendar integration is enabled from the Marketplace and ensure that your Google Account is properly set up.

Option 1 - After properly setting up your Google Account, you are able to set up a sync from the Google icon button on top of the Work Calendar (if you are the service provider trying to set up the sync for yourself)

Option 2 - You can set it up for the service provider as an administrator from Settings / Calendar Sync.

If you are having issues with sync, we recommend you disconnect and reconnect the sync from this page.

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