By default, Service Providers can only access:
Their Work Calendar
Work Hours and Non-working Hours
Assigned Bookings
Personal Settings
Administrators can expand or restrict this access based on operational needs.
Where to change permissions
Go to: Settings / Access Rights
Any changes you make here apply to both the Web App and the Mobile App.
From this page, administrators are able to specify whether service providers can see full lists of/view specifics/or edit: Customers, Work Hours, Non-working Hours, Time Tracking, Tips, and Payment Acceptance.
What admin can control
1. Customer Visibility
You can control how much customer information Service Providers can access.
Options include:
Allow viewing the full Customer List
Allow viewing Customer details
Hide Customer information entirely
For additional privacy control, you can:
Show only the customer’s first name and last initial
Automatically hide Customer Addresses 24 hours after the scheduled booking time
This helps protect customer data while still allowing Service Providers to complete their work.
2. View or Edit Permissions
You can choose whether Service Providers can View only or Edit certain areas, including:
Work Hours
Non-working Hours
Time Tracking
This allows you to decide how much control employees have over their schedules.
3. Tips
You can allow Service Providers to:
View tips received on bookings they were assigned to
Request a tip on-site using a QR code from the MioCommerce Mobile App
The customer can scan the QR code and leave a tip securely.
4. Accept Payments On Site
You can allow Service Providers to:
Charge the customer using the payment method on file
Generate a secure QR code for customers to enter new credit card details
All payments are processed securely through MioPay (Stripe integration).
Enable this only if your team is authorized to collect payments in the field.
After updating permissions
Once you click Save:
Changes take effect immediately
Updated permissions apply in both Web and Mobile Apps