Requesting a tip from the Mobile App gives your team a fast, secure way to collect tips on-site.
Customers simply scan or click on SMS, choose a tip amount, and confirm - while the system securely processes and records the transaction automatically.
With full admin control over access rights, you can decide whether only administrators or also service providers can request tips, ensuring flexibility while maintaining control.
⚠️ MioPay (via Stripe) must be enabled to use this feature. Learn How to connect Stripe.
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When Should You Use This?
This option is ideal when:
The service has just been completed
The customer decides on the tip in person
You want service providers to collect tips directly
How to Request a Tip
Open the Mobile App
Navigate to the relevant Booking
Tap the action menu at the bottom of the screen
Select:
Request a Tip (QR Code)
Or send a secure tip link via SMS
What the Customer Sees
If using QR Code:
A QR code appears on your screen
The customer scans it using their own device
They select a suggested percentage or enter a custom amount
They confirm and complete the payment
The tip is processed immediately through MioPay (via Stripe) and recorded automatically in the system.
Where the Tip Appears
The tip will:
Appear in Payments → Tips
Be visible in the Booking’s payment section
Be recorded as a separate transaction for reporting clarity
Allowing Service Providers to Request Tips
You can control whether service providers can request tips.
To enable:
Go to Settings
Select Access Rights
Adjust Service Provider permissions for tip requests
This gives your team the ability to collect tips independently while maintaining control.
Collecting tips from the Mobile App is quick, secure, and fully tracked within MioCommerce. Customers can add a tip in seconds, and administrators remain in control of who can request them.
If you prefer to streamline the process even further, you can simplify payments and tipping by enabling Pre-Authorized Tips, which automatically add a tip when charging the customer.
You can also customize how tips behave across your account in Tip Settings, including suggested percentages and payout rules.
For more details, see: