When a customer books a service online through your Live Pricing or Real-Time Booking Page, MioCommerce automatically creates the web booking inside your MioCommerce account.
You can find it under: CRM → Web Bookings
The admin is notified immediately via email.
Booking Status
If a date & time was selected
The booking is automatically Scheduled and appears on your Calendar.
If no date & time was selected
The booking is created as Unscheduled and must be scheduled manually before it appears on your Calendar.
Payment Processing with MioPay (via Stripe)
If your MioPay (via Stripe) is connected in the Marketplace, the following happens:
MioCommerce will create a pre-authorized charge in Stripe for you. The customer’s credit card information is securely transferred to Stripe, without any MioCommerce involvement.
MioCommerce does not store or process credit card information
All the payment transactions are displayed on your MioCommerce account.
Each transaction is attached to the specific booking and customer profile
You can manage payments directly in MioCommerce:
Capture charges
Release pre-authorizations
Issue refund
What Determines How the Customer Is Charged?
How the payment is handled depends on how you set up your Booking Page.
When a customer books online, you choose whether to:
Pre-Authorize the card
→ The amount is held on the customer’s card, but not charged yet.
→ You can capture or release it later.
OR
Charge the card immediately (Charge Now)
→ The customer is charged right away when they book.
Every time a customer books online, MioCommerce automatically:
Creates the booking in your account
Notifies you immediately
Processes the payment based on your settings
Prepares the booking for scheduling and dispatch
From there, you’re in control - review it, schedule it (if needed), and dispatch your team.