Resetting your Stripe integration allows you to disconnect and reconnect your Stripe account with MioCommerce. This is useful if your Stripe account status has changed or if you need to re-establish a fresh connection.
Resetting the integration does not delete your Stripe account. It simply refreshes the connection between Stripe and MioCommerce.
When Should You Reset Your Stripe Integration?
You may need to reset your Stripe integration if:
Your Stripe account was recently approved or fully activated
You updated important details in Stripe
Payments are not processing as expected
You were advised by MioCommerce support to reconnect Stripe
Step-by-Step: Reset Stripe Integration in MioCommerce
Step 1: Open the Marketplace
From the left-hand navigation menu, click Marketplace
Step 2: Open Stripe
In the Marketplace, select Stripe
Step 3: Uninstall Stripe
Click Uninstall
Confirm the action when prompted
This disconnects Stripe from your MioCommerce account.
Step 4: Reinstall Stripe
After uninstalling, you will see an Install button
Click Install
Follow the on-screen instructions to reconnect your Stripe account
What Happens After Reconnecting Stripe?
Once the setup is complete:
MioCommerce establishes a fresh, updated connection to your Stripe account
Your Stripe account is connected in its current approved and active state
You can resume charging customers using MioPay
Key Takeaways
Resetting Stripe refreshes the connection — it does not delete your account
Uninstalling and reinstalling Stripe is safe and reversible
This process ensures MioCommerce is connected to your latest Stripe status