Available in GROW subscription
Want to know exactly how long your Service Provider(s) spend traveling and working on a job? With Time Tracking, MioCommerce records it automatically - making payroll preparation faster and more accurate.
You can download detailed timesheets in Excel or CSV format whenever you need them.
What is recorded in Time Tracking?
The system records time when your Service Provider(s):
Click “On My Way” → Travel start time + travel duration
Click “Check-In” → Booking start time
Click “Check-Out” → Booking end time + total job duration
📌 This gives you full visibility into:
Travel time
On-site service time
Total time spent per booking
How is the time recorded?
Time can be recorded using both the mobile app and the web app.
On the MioCommerce Mobile App
Service Provider(s) can tap:
On My Way
Running Late
Check-In
Check-Out
Each action is automatically logged on the assigned booking.
Detailed article - What is recorded in the time tracking feature?
On the Web App
Service Provider(s) can:
Log in
Open the assigned booking
Go to the right-side Actions menu
Click Time Tracking
Note: The recoded time and duration are only visible on the web app.
How can I download the timesheets?
To download timesheets:
Go to the left main menu
Select Time Tracking Summary
Click the file icon to download
You can export the report in Excel or CSV format for payroll processing.
Detailed article - Step by step instructions on how to download the timesheets
If you're managing multiple teams or preparing payroll, Time Tracking gives you complete clarity — from travel time to job duration — without manual calculations or guesswork.
Once your team gets in the habit of tapping On My Way, Check-In, and Check-Out, you’ll have accurate records for every booking, every time.
Here are some helpful articles that answer the most common Time Tracking questions:
Want to prevent changes?
Learn how to restrict Service Provider(s) from editing their “On My Way”, Check-In, or Check-Out times. Click hereMissed a check-in or check-out?
See how an admin can manually add time if a Service Provider forgot to clock in or out.Need to correct an entry?
Find out how to edit recorded travel or job time after it has already been submitted.