Add a free and easy way to communicate with your website visitors and customers through chat. Your potential customers have questions before they buy. Be where they are, when they need you, so they have the confidence to choose you over the competition. Every time.
To add the Chat Box, please follow the below steps -
Turn Chat Box to Yes inside the Customer Floating Dock page
1. Make sure it's turned to Yes inside the Customer Floating Dock page to make it appear on your website
Step 1.1 On the main menu, please navigate to App Market -> Customer Floating Dock
Step 1.2 Click Yes to the widgets you would like to add to your website. In this case, click Yes in front of Chat Box.
You can also add Click-to-call and Customer Login FREE of cost. The script that is being added for Chat Box, works for all other widgets as well. You do not need to add a separate script for each widget, you can simply turn them ON/OFF directly from the page shown above.
To add the Live Pricing Buy Button and Real-Time Reviews, just click Yes. A pop-up will appear, requesting you to purchase the widget. After purchasing, MioCommerce Support team will contact you to help with the activation.
Awesome! We have just activated the Chat Box. All we need to do now is install it on your website.
2. Install the Chat Box on your website
To add Chat Box, there is only one script that you need to add to your website.
Please follow the below steps to install it on your website
2A. Copy the script from the Customer Floating Dock page
2A.1 On the main menu, please navigate to App Market -> Customer Floating Dock. After you have activated by clicking Yes to the Chat Box widget, simply click on Install on your Website for the script to appear
2A.2 Copy the script in your preferred language.
2B. Paste it to your website
Step 1) Sign into your WordPress account.
Step 2) In your WordPress left hand side menu, select Plugins and Add New
Step 3) In the search bar at the top, type in "Insert headers and footers"
Step 4) Make sure to click Activate within the plugin once installed, and refresh your browser to make sure the plugin has been added to your WordPress account.
Step 5) In your WordPress left hand side menu, go into Settings -> Insert Headers and Footers
Step 6) Place the embed code into the Footer section, and click Save.
The Website Chat Box has now been added to all of your website pages!
Note: If you would like to display other widgets in your Customer Floating Dock like Click-To- Call, SMS/Texting, Customer Login, Live Pricing Buy Button and Real-Time Reviews, this same script will work. All you need to do is turn "Yes" to the widget you need on the Customer Floating Dock page.
Learn more about Customer Floating dock, free widgets that comes along with it and how to add it to your website!