Turn your website visitors into paying customers!
The customer floating dock in MioCommerce is a persistent set of call-to-action buttons (widgets) that stays visible on your website as customers scroll. It gives customers quick access to actions like Live pricing buy button, calling, chatting, or customer portal login, without navigating away from the page. Only admins can configure the customer floating dock.
Increase sales, engage visitors, collect leads and more
With FREE Customer Floating Dock widgets!
Below are the Customer Floating Dock widgets which are Always visible everywhere on your website (once enabled) -
You can customize your widget with the help of our intuitive editor in a few clicks. Embed it to your website in a matter of seconds. One single script to turn any or all of your dock widgets. Easy, simple and code-free!
Widget | Cost | Best For | Key Benefit |
Click-to-Call | Free | Phone-first customers | Instant connection |
Website Chat Box | Free | Quick questions | Real-time support |
Customer Portal Login Button | Free | Existing customers | Self-service |
Live Pricing Buy Button | Paid $10.00 /mo or $96.00 /yr | Quick & Impulse Buyers | Instant booking |
Customer REVIEWS Display Hub | Paid $26.00/mo or $249.60/yr | Trust-building | Social proof |
SMS/Texting | Paid - (Plus Plan) $18 per seat/admin/mo | Text-preferred customers | Async communication |
When & Who This Applies To
This feature can be used by businesses having a free or paid MioCommerce account.
Who is involved:
Admin: Can enable, disable, and customize the floating dock
Service Provider: Has no access to manage this feature
Customer: Uses the floating dock to start actions like calling, doing real-time booking or contacting the business
This does not apply to:
Businesses without a MioCommerce account
How your Customers Use the Floating Dock
A customer visits your website
The floating dock appears on the screen
The customer clicks one of the available actions
The selected action opens (live pricing buying button, call, chat, or login)
What Happens After a Customer Clicks the Dock
After a customer clicks on a call-to-action (widget) in the floating dock:
The selected action opens immediately
If they click on the Live Pricing Buy Button - Live price and real-time availabilties are checked and displayed instantly as a pop-up.
No booking is created unless the customer completes the full booking process
Customer activity follows your existing notification and booking rules
When You Should Use the Customer Floating Dock
The floating dock is especially useful if:
Your website has long pages
You want booking or contact options visible at all times
It may be less necessary if:
Your site is very short
Booking buttons are already prominent above the fold
Learn more about each widget below -
1. Get more customer phone calls with the Click to Call widget
1. Get more customer phone calls with the Click to Call widget
Cost: FREE | Setup Time: 5 minutes
More customer calls. More sales. Stay easy-to-reach
With one-click dial and phone number demonstration, calling you will be easy. Direct conversation on the phone helps turn more potential customers into actual clients.
Attract maximum phone calls from clients. On mobiles, the widget allows users to call you by clicking the icon, and on the desktop, your number appears in bold for handy dialing.
Settings for Click to Call widget -
2. Engage and Increase sales with a Website Chat Box
2. Engage and Increase sales with a Website Chat Box
Cost: FREE | Setup Time: 5 minutes |
Best For: Service businesses that can respond quickly
What It Does
Add an easy way to communicate with your website visitors and customers through chat. Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence to choose you over the competition. Every time.
Core Capabilities
Real-time messaging - Instant two-way communication
Mobile app integration - Respond from anywhere
Chat history - All conversations saved to customer profiles
Multi-admin support - Team members can share chat duties
Auto-responses - Set availability messages for off-hours
Business hours - Configure when chat is "active"
Plus, you now have one place for all your customer interactions – Multi-Channel Inbox! All your website chats display in your inbox and can be easily responded back via web and Mobile App.
3. Sell Your Services Online with the Live Pricing Buy Button
3. Sell Your Services Online with the Live Pricing Buy Button
PAID
Make it super easy for your customers to buy your services online instantly.
Convert any website or blog into an instant live sales channel. Say Bye bye to quotes & estimates. Quickly add a mobile-friendly and secure shopping experience to your site/blog. The power of MioCommerce e-commerce in a single Live Pricing buy button.
Let your customers instantly see live pricing and book in real-time without leaving any page
Display all your services – ALWAYS!
Add-on to ANY website and blog in seconds!
Fully customizable to MATCH your branding
4. Enhance your business credibility by displaying Real-Time Reviews on your Website
4. Enhance your business credibility by displaying Real-Time Reviews on your Website
PAID
Boost sales by showing real users’ reviews on your website.
Social proof = trust = conversions
Consider adding this widget, if you have strong reviews
The widgets displays Real-time review from multiple platforms like Google, Facebook, Yelp, BBB, Capterra, HomeAdvisor and more. Choose which reviews to demonstrate, show only positive ones, exclude by keywords, filter them by author and more. There’s also a possibility to hide reviews without comments.
5. Easily help navigate your customers to the Customer Portal
5. Easily help navigate your customers to the Customer Portal
FREE
Enhance your customer experience by adding a “Customer Portal” Login button to your website. The Customer Portal is a mobile responsive site which gives your customers access to view all their upcoming bookings.
Make your customers easily navigate to their portal and check out their booking information. Your customers definitely won’t miss it as it is placed as a Floating button on all your website pages. Also, the button can be accompanied by text. These texts are customizable as well you are welcome to change the colors.
6. Be easily reachable by SMS with the SMS/Texting Widget
6. Be easily reachable by SMS with the SMS/Texting Widget
Require the Multi-Channel PLUS plan
With the SMS/Texting widget, reaching you will be easy. Direct SMS conversation on the phone helps turn prospects into actual customers. On mobiles, the widget allows users to SMS you directly on your Multi-Channel Inbox PLUS toll-free number by clicking the icon. Learn how to add the SMS channel to your Multi-Channel Inbox PLUS here.
Settings for the SMS/Texting widget -
👉🏻 Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊