For Startup & Grow Subscribers
Download the App - Google Play | App Store
Manage and coordinate with your team remotely with our Mobile App
Easiest way to manage your service provider in real-time from anywhere anytime
Save time & do more with immediate mobile access to all bookings & updates with a simple touch
Manage your team remotely with mobile alerts & notifications, check-in/check-out
Better customer experience by your Service Provider with access to the pre-set information via attachments & notes
Here is a feature tour of our mobile app -
You as an operator administrator can
Communicate with your team and customers through our MultiChannel Inbox,
NEW! Charge your customer for a booking,
NEW! Ask your customer for a new Payment Method, securely,
NEW! Ask your customer for a tip, securely,
View all the booking details,
Navigate to the client location with map features,
Contact customer,
Edit you personal settings,
Upload and attach pictures to a booking
Your service provider can
Communicate with you and your administrators through TeamChat,
NEW! Charge the customer for a booking (when given permission by admin),
NEW! Ask your customer for a new Payment Method, securely (when given permission by admin),
NEW! Ask your customer for a tip, securely (when given permission by admin),
View all the booking details,
Navigate to the client location with map features,
Contact customer (when given permission by admin),
Inform you if they are on way or running late,
Let you know Check-in/Check-out,
Edit their personal settings,
Upload and attach pictures to a booking
Let's look at each feature in detail -
MultiChannel Inbox - You can communicate with your Customers through all your connected Channels
TeamChat - You and your Service Providers can communicate directly
NEW! Payments - You can can charge a customer for a booking while on the go, with their payment information already on file, through MioPay (with Stripe). You can allow your Service Providers to do the same, by turning on their Access Rights.
NEW! Payment Methods - You can ask your customer for an updated payment method, by presenting them with a QR Code they can scan and provide their Credit Card information privately and securely, through MioPay (with Stripe). You can allow your Service Providers to do the same, by turning on their Access Rights.
NEW! Tips - You can ask your customer for a tips, by presenting them with a QR Code they can scan and enter an amount. The tips is charged securely, through MioPay (with Stripe).
Bookings - You can view all the bookings assigned to all your service providers in a single view
Booking Detail Screen - You can view the details related to a specific booking like Customer name, Id, Booking date & time, Service type (Home cleaning, lawn mowing, auto repair, type change, dog walking, etc), location, name of the service provider the booking is assigned to, booking attachments, notes, etc.
Assignments - Your service provider can view all the bookings that are only assigned to them under Assignments
Assignment Detail Screen - The complete information related to each assignment is displayed on this screen like customer name, assignment time & date, location
On Way & Running Late - Your service provider can send you a notification by 1-click if they are on the way or running late. You can keep your customer informed & give them a delightful service experience.
Check-in & Check-out - Your service provider can keep you informed when they check-in/check-out from the customer location.
Maps - You can optimize the travel time with the map option. The default mobile map will open up like google maps, etc.
Customer Information - All the customer information will be available for easy access.
Contact Customer - You can enable or disable the option for your service provider to call or text the customer.
More - You have the various option to view assignments, bookings, edit personal settings, app settings, etc
Personal Settings - You can view all your information under personal settings like name, address, mobile no, etc
Upload a Picture - You can upload a picture and attach it to booking
For Startup & Grow Subscribers
Download the App - Google Play | App Store
Manage and coordinate with your team remotely with our Mobile App
Other helpful resource -