Add a free and easy way to communicate with your website visitors and customers through chat. Your potential customers have questions before they buy. Be where they are, when they need you, so they have the confidence to choose you over the competition. Every time.
To add a FREE version of the Chat Box, please follow the below steps -
Step 1.1 On the main menu, please navigate to App Market > Customer Floating Dock
Step 1.2 Click "Yes" to the widgets you would like to add to your website. In this case, click "Yes" in front of Chat Box.
You can also add Click-to-call , Customer Login and Basic version of Chat Box FREE of cost.
Same script, that is being added for website chat, works for all other widgets. You do not need to add separate script for each widget, you can simply turn is ON/OFF to display it on your website.
To add Live Pricing Buy Button and Live Reviews on Homepage, once you click "Yes" a pop-up will appear, requesting you to purchase the widget. After purchasing, PodiumIO Support team will contact you to help with the activation.
Awesome! We have just activated the Chat Box. All we need to do is now Install it on the website.
To add Chat Box, there is a one single script that you need to add to your website.
Please follow the below steps to Install it on your website
2A. Copy the script from Customer Floating Dock page
2A.1 On the main menu, please navigate to App Market> Customer Floating Dock. After you have activated by clicking "Yes" to the Chat Box widgets, simple click on " Install on your website" for the script to appear
2A.2 Copy the script in your preferred language.
2B. Paste it to your website
Step 1) Sign into your WordPress account.
Step 2) In your Wordpress left hand side menu, select Plugins and Add New
Step 3) In the search bar at the top, type in "Insert headers and footers"
Step 4) Make sure to click "Activate" within the plugin once installed, and refresh your browser to make sure the plugin has been added to your Wordpress account.
Step 5) In your Wordpress left hand side menu, go into Settings > Insert Headers and Footers
Step 6) Place the embed code into the Footer section, and click Save.
The Website Chat has now been added to all of your website pages!