Imagine a world where your customers/prospects can, with a single click, request a service from you on your website in an efficient and user-friendly manner! With MioCommerce’s customizable embedded Service Request pages, this is not just possible; it’s effortless!
Service Request Pages allow your customers/prospects to request services that cannot be instantly priced or booked online. They help you collect the right job details upfront while giving customers immediate confirmation that your team will follow up.
If you’re unsure whether a Service Request Page is the right fit for your business, start with Service Request Pages – Overview to understand when and why to use thiem.
Before you begin
Before creating a Service Request Page:
Make sure the services you want to include already exist in your account
If a service is missing, you can create it directly during the setup process
Step 1: Create a Service Request Page and add services
Navigate to:
Go to Advance Booking Pages > Create Service Request Page
Add services to your page
Use the search bar to find existing services
If the service you want is not listed, click “Service not listed? Create one here!” (1) and then enter the service you want to add (2)
What happens next:
Once the service exists, click Add to my Service Request Page (blue button - 1)
Added services appear highlighted in green (2)
They immediately become visible in the right-side preview
To remove a service, click the red Remove button
Once all required services are added, click Create Service Request Page Now! to proceed.
Step 2: Edit and customize your Service Request Page
This step allows you to customize the questions and sections your customers will fill out.
Best practice for editing
Add questions specific to the selected service(s)
Collect enough detail to respond confidently without back-and-forth
Use this page to qualify the request before booking or quoting
How to edit a section
Click the settings icon (⚙️) on the top-right of any section
Hover over the pencil icon to edit
You can add, remove, or reorder questions as needed
Step 3: Review your Service Request Page
All selected services and questions are displayed on the page
Use the Preview option to see the customer-facing experience
If changes are needed, return to Edit at any time
Step 4: Save, Publish and Install!
Click Save
Preview the page
Click Publish when ready
Select Install to:
Share the hosted page link, or
Embed the Service Request Page into your website
Your Service Request Page is now live.
Customer experience after submission
Confirmation page
After submitting the Service Request, customers are shown a confirmation page acknowledging their request.
This reassures customers that:
Their request was received
Your team will follow up shortly
Managing incoming Service Requests
When a customer submits a Service Request, the account administrator automatically receives an email notification.
You can find all submitted requests under: "Service Request" in the left-hand navigation.
From each Service Request, you can:
View all customer-provided details
See the source of the request
Edit the request
Convert it to a Booking
Convert it to a Quote
Request a Signature
Delete the request if needed
All information entered by the customer is carried forward.
P.S. Where to manage all pages
You can view and manage all your pages from:
This includes:
Service Request Pages
Interactive Quote (IQ) Pages
Live Pricing & Real-Time Booking Pages