In MioCommerce, you can invite customers to the Customer Portal so they can securely sign in and manage their bookings online. The Customer Portal allows customers to view upcoming appointments, service details, payment information, and recent activity from any device.
The Customer Portal is mobile-responsive, giving customers easy access to:
Upcoming appointments
Service location and service type
Assigned service provider
Payment details and recent charges
Before you invite customers
Before sending Customer Portal invitations, make sure the Customer Portal is enabled in your MioCommerce account.
👉 Learn how to enable the Customer Portal
Ways to invite customers to the Customer Portal
Once the Customer Portal is enabled, you can invite new or existing customers in three ways:
1. From the customer profile
Send a Customer Portal invitation directly from an individual customer’s profile.
2. While creating customers or offline (call-in) bookings
Customer Portal invitations can be sent:
When creating a new customer
When creating a offline (call-in) booking
This allows customers to receive portal access as part of the booking flow.
3. From Live Pricing & Real-Time Booking Pages
Customers who book through your Live Pricing & Real-Time Booking Page can automatically receive access to the Customer Portal. Learn more
What happens after a customer is invited
Once invited:
The customer receives an email with portal access instructions
They can sign in securely using their email
They can view and manage their bookings online
No additional setup is required from your side.