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How can I cancel a booking?

Step by step process to cancel a booking

Eric Plamondon avatar
Written by Eric Plamondon
Updated over 6 months ago

A booking can only be cancelled from the Booking Profile.

1. On the left menu bar, click on "Bookings" and select the booking you would like to cancel

2. In the booking profile page, on the right menu options under "Action", click on cancel booking

A cancelled booking cannot be uncancelled, so please only cancel bookings that you will not want to reschedule in the future, otherwise, you will have to create a new booking or you can clone the booking with all the information.

What's next? πŸ‘‰

> > If you have cancelled a booking by mistake, you can now save time in re-filling all the information by simply cloning a cancelled booking

> Give your customers a shopping experience they will love, allow them to cancel or reschedule a booking

πŸ‘‰πŸ» Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊

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