This article explains how to manage customer card payment methods when using Stripe with MioCommerce — including setting a primary card and choosing between multiple cards when charging a customer.
Note: This article applies only to accounts with an active Stripe integration connected to MioCommerce (MioPay).
When Would You Manage Customer Card Payment Methods?
You may need to manage customer card payments when:
A customer has multiple cards on file
A card needs to be set as the default (primary) payment method
You want to choose a specific card when charging a customer
You are charging on-site or through the mobile app
MioCommerce makes this easy while keeping payment data secure through Stripe.
What Does “Primary Payment Method” Mean?
Setting a card as Primary means:
This card becomes the default payment method
It is automatically selected when charging the customer
You don’t need to reselect it each time
Primary cards are visually highlighted, making them easy to identify.
How to Set a Card as the Primary Payment Method
Step 1: Open the Customer Profile
Go to Customers
Open the customer’s profile
Click Payment Options (bottom-right section)
Step 2: Review Saved Card Payments
You’ll see:
All previously used card payment methods
The card currently set as Primary
Primary cards highlighted in green
Step 3: Set a Card as Primary
Click the right arrow on the card you want to update
Select Set as Primary Payment Method
Click Save (green button)
That card will now be used by default for future charges.
How to Choose a Card When Charging a Customer
Even with a primary card set, you can manually choose a different card when charging.
From the Web Dashboard
Go to Customers
Open the customer profile
Click Charge Customer (right-side menu)
Click Choose a Card
Select the desired card from the dropdown
Complete the charge
This is useful when:
A customer asks you to use a specific card
You are splitting payments
A card has recently been updated
Charging a Customer from the Mobile App (On-Site)
If you are at the customer’s location:
Open the booking in the MioCommerce Mobile App
Tap the popup menu button
Select Charge Customer
Choose to:
Charge the full amount
Charge a partial amount
Charge the outstanding balance
All card charges are processed securely through MioPay (Stripe).
Collecting Payment Without a Card on File
If no card payment method is available:
You can ask the customer to scan a QR code
The customer securely enters a new card payment method
You can then complete the charge immediately
If payment is collected through another method:
Mark the booking as Collected
Select the appropriate Payment Method from the list provided
Key Takeaways
You can store and manage multiple customer card payment methods securely using Stripe
One card can be set as Primary to simplify future charges
You can always choose a different card when charging
Payments can be completed from both the web dashboard and mobile app
QR codes allow fast, secure card collection when no card is on file