Prospects Overview

Sell more by connecting with Prospects at the right time

Eric Plamondon avatar
Written by Eric Plamondon
Updated over a week ago

Know your Prospects and connect with them to convert more customers

PodiumIO has introduced a feature wherein you will be able to view contact information entered by someone who visited your booking pages and who started entering their information but then left without completing the booking.

What is a prospect?


A Prospect, is someone who visits your booking page, enters their email and/or telephone contact information but does not complete the booking process by clicking on the call-to-action (CTA) button, for example: “Book Now” or “Request-a-quote”. The reason the visitor may have not clicked on the “Book Now” or “Request A Quote” button is often because their online experience was disrupted (lost their wifi connection, was interrupted, etc).

A Prospect can also comes from your Multi-Channel Inbox via SMS, Chat Box, Google Business, Facebook Messenger and even Email!

Below Video shares where you can look for your prospects. And if your prospect gets converted into a customer, One-click is all you need to "Convert to a Customer" from the existing data.

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