Pre-Authorized Tips, allow you to automatically include a tip when charging a customer. This reduces payment friction and ensures consistent tipping for recurring clients.
⚠️ MioPay (via Stripe) must be enabled to use this feature. To learn how to connect Stripe for FREE, click here!
How Pre-Authorized Tips Work
When enabled for a customer:
A tip is automatically added when the booking is charged
The tip is processed at the same time as the booking charge
The tip is recorded as a separate transaction for reporting and refund purposes
You can choose one of the following options:
Percentage-based tip (e.g., 15% of the booking total)
Fixed amount tip (e.g., $10 per booking)
None (disable automatic tipping)
When to Use Pre-Authorized Tips
This feature is ideal for:
Recurring customers
Clients who prefer automatic tipping
How to Set It Up Pre-Authorized Tips
Navigate to the customer profile you want to enable Pre-Authorized Tips for.
Make sure the customer has a payment method on file. If there isn’t one, follow this guide to collect a payment method directly from the customer. Stripe must be connected to use this feature.
Then, click Edit.
Toward the bottom, you will see a Tips section. Select one of the following:
Percentage – Add a tip based on a % of the booking total
Example: 15% of a $100 service = $15 tip
Fixed Amount – Add a set dollar value to every booking
Example: Always add $10
None – No tip added automatically
Click Save to apply your preferences
Congratulations! Now, every time you charge that customer, a tip based on the amount entered above will be automatically applied. You will receive a warning before the charge to ensure you understand the implications. At any time, you can return to the customer profile and disable this setting.
What Happens During Charging?
When charging the customer:
The booking amount and tip are processed together
The system displays a confirmation before completing the charge
The tip appears separately in Payments → Tips
Both booking and tip can be refunded independently
Customer Control
Customers can:
View their pre-authorized tip settings
Modify or remove the tip through their customer portal
You will be notified if changes are made.
Commonly Asked Questions
When is the tip charged?
At the same time the booking is charged.
Can I apply different tips for different services?
Currently, pre-authorized tips apply globally, but more customization is coming.
Can I disable it later?
Yes. You can edit or remove the tip setting at any time from the customer profile.
👉🏻 Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊