With Pre-Authorized Tips, you can now automatically include a tip in the total booking cost — either as a percentage, a fixed amount, or no tip at all. This significantly reduces friction, supports your staff, and enhances the overall customer experience.
Stripe is required to use this feature. To learn how to connect Stripe for FREE, click here!
What It Does
Pre-Authorized Tips let you:
Automatically add a tip — combined with the booking charge, not as a separate transaction.
Choose between:
Percentage-based tips (e.g. 10%, 15%)
Fixed dollar amounts (e.g. $5, $10)
No tip pre-authorization
Customers will be charged the tip amount on every booking.
How to Set It Up
Navigate to the customer profile you want to enable Pre-Authorized Tips for.
Make sure the customer has a payment method on file. If there isn’t one, follow this guide to collect a payment method directly from the customer. Stripe must be connected to use this feature.
Then, click Edit.
Toward the bottom, you will see a Tips section. Select one of the following:
Percentage – Add a tip based on a % of the booking total
Example: 15% of a $100 service = $15 tip
Fixed Amount – Add a set dollar value to every booking
Example: Always add $10
None – No tip added automatically
Click Save to apply your preferences
Congratulations! Now, every time you charge that customer, a tip based on the amount entered above will be automatically applied. You will receive a warning before the charge to ensure you understand the implications. At any time, you can return to the customer profile and disable this setting.
❓ FAQs
Can a customer remove the pre-authorized tip?
Yes, he can edit or remove the pre-authorized tip by accessing his customer portal. You will be notified by email immediately of any changes made by the customer.
When is the tip charged?
At the same time the booking is charged.
Can I apply different tips for different services?
Currently, pre-authorized tips apply globally, but more customization is coming.
👉🏻 Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊