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General Options - Know About Settings for your Booking Pages

Set Booking Interval, Minimum time (gap) between bookings, Enable Booking Page to capture Hot leads, Set team size & layout settings

Eric Plamondon avatar
Written by Eric Plamondon
Updated this week

MioCommerce Booking pages are completely customizable. Each booking page can have its own set of rules.

Under General Options, you will find options to set booking time intervals, Minimum time between bookings, Team Size for a booking page, Prospect Settings, Send Web Booking Confirmation Email to Customer, Manage minimum service price and time, Manage booking page padding.

Let's look at them one by one -

Go to:
Advanced Booking Pages → Select & View Booking Page → Settings → General Options

Let’s walk through each section.

1. Booking Interval Settings -

Booking Time Intervals

This setting determines how appointment times appear to customers.

For example:

  • 30 minutes → 10:00, 10:30, 11:00

  • 60 minutes → 10:00, 11:00, 12:00

  • 2 hours → 10:00, 12:00, 2:00

Choose an interval that matches how your services are typically scheduled.

Minimum Time Between Bookings (Buffer Time)

This adds a gap between appointments.

Example:
If set to 30 minutes, and a job ends at 12:00 PM, the next available booking will be 12:30 PM or later.

Use this to:

  • Allow travel time

  • Prepare equipment

  • Avoid back-to-back scheduling

Set to 0 if no buffer is needed.


2. Team Settings

This setting adjusts availability based on how many team members are assigned to a booking.

Example:
If a booking takes 8 hours for 1 person,
and your Team Size is set to 2,
MioCommerce will automatically adjust availabilities to indicate you are booked for 4 hours.

This ensures:

  • Accurate availability display

  • Proper time blocking in your calendar

  • Realistic scheduling

Use this if you typically send multiple service provider per booking.


3. Prospect Settings

Enable this option if you want your Booking Page to capture prospects who do not complete the full booking.

This helps you:

  • Follow up on incomplete bookings

  • Capture potential customers

  • Increase conversions

(You can manage these under Prospects in your CRM. The source would indicate a "Hot Lead")


4. Customer & Confirmation Settings

Invite Customers to the Customer Portal

Automatically invite new customers to create a portal login.

Send Web Confirmation Email

Enable this to automatically send a booking confirmation email after a customer completes a booking.

Both settings improve customer communication and transparency.


5. Advanced Settings (Optional)

These settings are useful if your business has fixed fees or minimum policies that should always apply - regardless of the answers customers select in the pricing section.

They protect your margins.

You can set:

  • Base Service Price → A fixed starting charge

    Use this if you always charge a fixed amount just for showing up.

    Examples: $40 service visit charge

    Even if a customer selects small options, this amount is always added.

  • Base Service Time → A fixed starting labor time

    Use this if every booking takes a minimum amount of time, no matter what.

    Example:

    • Every job requires at least 1 hour on-site

    • Travel + setup always takes 45 minutes

    This ensures your availability calculations remain accurate.

  • Minimum Service Price → A minimum charge

    Use this if your business has a minimum charge policy.

    Example:

    • “Minimum booking $150”

    • “We do not accept bookings under $100”

  • Minimum Service Time → A minimum duration

    Use this if:

    • You never accept jobs shorter than 2 hours

    • You block off a minimum time window per booking

    This protects your schedule from very small bookings that are not worth your time.


6. Layout Settings

If you are embedding your Booking Page into your website:

  • Booking pages include built-in side padding.

  • If your website already has padding, you can disable it here to avoid double spacing.


​👉🏻 Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊

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