This article explains what Interactive Quote (IQ) Pages are, when to use them, how to create them, and what happens after a customer submits a quote request.
What is an Interactive Quote (IQ) Page?
Interactive Quote (IQ) Pages allow your customers to submit detailed job information, photos, documents, and requirements directly from your website—in a guided, interactive way.
They are ideal for services that cannot be priced instantly using a traditional e-commerce cart or Live Pricing & Real-Time Booking Pages.
With Interactive Quote (IQ) Pages, you can:
Collect everything you need to prepare an accurate quote
Reduce back-and-forth communication
Review, price, and send a professional quote with confidence
When should you use an Interactive Quote (IQ) Page?
Use an IQ Page when:
The service cannot be completed in a single visit or single day
The job may require multiple visits
Pricing is lump-sum rather than item-by-item
The estimate depends on photos, documents, or specifications
The service cannot be booked instantly with real-time availability
Best-fit service examples
Complex or large cleaning services
Renovations or repairs (single or multiple trades)
Landscaping services
HVAC or industrial services
Automotive or specialized services
Legal or notarial services
How Interactive Quote Pages work
An Interactive Quote process has three clear stages:
Customer submits job details
You prepare and send the Interactive Quote
Customer reviews and completes the purchase
All three steps are configurable directly from the IQ Page builder.
How to create an Interactive Quote (IQ) Page
Step 1: Navigate to Advance Booking Pages
From your dashboard:
Advance Booking Pages > Create an Interactive Quoting Page
Step 2: Choose a template
Select a template based on your service category or you can convert/copy one of your previous Live Pricing & Real Time Booking Page.
Templates give you a strong starting structure that you can fully customize.
Step 3: Configure General Settings
Configure settings and select if this is a job -
Select Yes for the Job, if the service usually spans multiple days or visits
When set to Yes, real-time availability is automatically disabled to prevent incorrect bookings
Learn more about it here. This is recommended for complex or multi-visit services.
Step 4: Configure the Interactive Quoting Process
4a: Edit the Customer facing questions
This is where you define exactly what information customers must provide.
You can:
Add, edit, or remove questions
Group questions into logical sections
Collect everything needed to quote accurately the first time
Typical sections include:
Understanding the space or scope
Extras or add-ons
Attachments (photos, documents, specifications)
Supported attachment formats:
.png, .jpg, .jpeg, .pdf, .txt, .doc, .docx, .xls, .xlsx
If you remove a mandatory section, a warning appears under Page Building Status.
Example:
Understand the Space/Scope:
Understand any Extras and Add-ons required:
Attachments: Allow the customers to put in attachments like photos, documents etc.
Permissible file formats include: .png, .jpg, .jpeg, .pdf, .txt, .doc, .docx, .xls and .xlsx.
Step 4b: Edit the Interactive Quote (Optional) (Visible only to you)
This section is not visible to customers.
Use it to:
Add placeholder line items - Saves you the hassle at the time of actual quoting.
Prepare common charges in advance for faster quoting later.
You can always edit these items when creating the actual quote.
Step 4c: Edit the Customer Purchase Page
This is the final step where customers accept your quote and complete the purchase.
You can configure:
Service date (if you did not select job as "Yes" in the general settings section)
Payment method
Service frequency and discounts
Notification preferences - You can set a default setting (editable by your customer) for how your customers will be notified about their request and your Interactive Quote.
Step 5: Save, Publish and Install!
Once complete:
Save your progress
Preview the page
Publish the IQ Page
Click Install to:
Share a hosted link, or
Embed the page directly into your website
What happens after a customer submits an Interactive Quote (IQ) request?
For Your Customer
Once a customer submits an Interactive Quote request, MioCommerce automatically handles confirmation and notifications.
Customer sees a confirmation page
Immediately after submission, the customer is shown a Quote Confirmation page.
This page:
Confirms the quote request was successfully received
Displays the quote number
Shows a summary of the submitted job details
Informs the customer that the quote will be reviewed by your team
This reassures the customer that their request is in progress.
Customer receives a confirmation email
The customer also receives an automated confirmation email that includes:
The quote number
Confirmation that the request was received successfully
A message indicating your team is preparing the quote
Your contact details for any follow-up questions
For Admins
Admin receives a notification email
At the same time, the admin/operator receives an email notification informing them that a new Interactive Quote has been submitted.
This ensures you can promptly review and prepare the quote.
A quote entry appears
When a customer submits an Interactive Quote request, MioCommerce automatically creates a quote entry in your Miocommerce Account under "Quotes"
This entry:
Represents a quote request,
Is linked to the Prospect
Appears with a New / Pending status
Contains all job details and attachments submitted by the customer
This allows you to review the request, add pricing details, and prepare the final quote before sending it to the customer.
Review, send, and manage the quote
From the Quote details page, you can:
Review all submitted job details
Add or edit quote line items
Attach files if required
Preview the quote as the customer will see it
Send the quote to the customer for acceptance
Track quote status
Summary
Interactive Quote (IQ) Pages are designed for services that cannot be priced or booked instantly due to job complexity, variable scope, or the need for additional review.
They allow customers to submit detailed job information, photos, and attachments directly from your website, while giving you full control over how the quote is reviewed, priced, and sent.
When an IQ request is submitted, MioCommerce:
Confirms the request to the customer (confirmation page + email)
Creates a quote entry in the admin for review
Notifies the admin so pricing can be prepared and sent
This ensures quotes are handled accurately - while maintaining a clear, professional experience for both the customer and the admin.
P.S You can view all your Interactive Quote and Live Pricing Real Time Booking Pages under "Advance Booking Pages" in the left hand navigation bar in your dashboard.