What Are Automations?
MioAssistant Automations help you automatically handle routine tasks in your business—saving time, reducing manual work, and keeping your operations running smoothly.
Automations work in the background once enabled, allowing you to focus on customers and growth instead of repetitive setup and management tasks.
NOTE: If you cannot see Automations or do not have permissions, please reach out to your administrator or contact support@miocommerce.com.
Who Can Use Automations?
Automations are currently available to MioCommerce Grow customers, with additional automations and capabilities being added over time.
Each automation is optional and can be enabled only when you’re ready.
How Automations Work
Enable Automations Individually
Each automation can be turned on or off independently. This gives you full control over which automations are active in your account.
You can start small and enable more automations as your business grows.
Apply Automations to Your Customers
When you enable an automation, you can choose how it applies to your customers:
Enable for all customers
MioAssistant will automatically activate the automation for every customer in your account.
Enable for specific customers only
You can turn automations on or off for individual customers at any time from their Customer Profile using the Automations view.
Automatically Handle New Customers
You can also decide how automations apply to new customers going forward.
This allows MioAssistant to automatically activate selected automations for new customers as they’re added—so there’s no extra setup later.
Important: When Automations Run
Automations only take effect from the moment they are enabled.
Automations do not process past activity
No previous actions or data are changed
Everything starts clean and predictable from the time you turn an automation on
This ensures you always stay in control of your operations.
Monitor Automation Activity
MioAssistant includes an Automations Activity view where you can track everything that’s happening.
From this view, you can:
See which automations have run
Check their current status
Quickly open links to review what actions were taken
This makes it easy to stay informed and confident about what MioAssistant is doing on your behalf.
Best Practices
Start by enabling automations for a small group of customers if you want to test behavior
Review the Automations Activity view regularly when first getting started
Adjust individual customer settings as needed—you’re always in control
What’s Next?
We’re continuing to expand MioAssistant with more automations and smarter capabilities. Keep an eye out for new tools designed to make running your business even easier.
If you have questions or need help, our support team is always here to help.