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What is a recurring booking?
What is a recurring booking?

About recurring booking, how to change recurring booking to regular and vice-versa

Eric Plamondon avatar
Written by Eric Plamondon
Updated over 6 months ago

A recurring booking is a booking that repeats for the same customer at the same location on a set pattern (recurrence rule). MioCommerce supports a strict set of recurrence rules, including: Daily, Weekly, Bi-Weekly (2 weeks), Monthly, etc.

Recurring bookings are helpful because they will automatically be created for you based on the recurrence rule chosen, so that rather than an administrator having to go through and create repeating bookings by hand, the system will create them for you. You can choose how far out you’d like them to be created from Settings/Bookings.

How to turn a regular booking into a recurring one?

1. If you’d like to turn a regular booking into a recurring one, this can be done from the Booking Profile via the “view Booking Recurrence dates” button in the Recurring Panel.

2. Once you click on “Make Recurring”, a pop-up will appear where you can select the frequency like Daily, Weekly, Bi-Weekly (2 weeks), Monthly, etc and click "ok" to proceed.

3. Once you click "Ok", a pop-up with an option to enable/disable notification will appear. Select the option according to your preference -

  • Would you like us to notify your customer of this change?

  • Would you like us to notify the assigned service provider of this change?

Select the notification preference of Recurring Booking

4. Your recurring booking information will reflect under Booking profile, Recurring section.

How to turn a recurring booking into a regular one?

1. If a booking is already recurring and you would like to alter the recurrence rule, click on the "view Booking Recurrence dates" button in the Recurring Panel.

2. Select the new frequency and click "Ok"

3. Your Recurring booking is now changed to a regular one.

👉🏻 Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊

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