With MioPay, MioCommerce simplifies how service businesses collect payments.
When a customer orders your service online using a Live Pricing & Real-Time Booking Page and enters their credit card, they have already authorized payment for that booking. This makes the entire payment process faster, simpler, and more reliable.
Once a customer has accepted your service and payment terms, you’re ready to charge — with fewer steps and no follow-ups required.
Payments stay directly connected to the booking, helping you collect faster and keep everything organized in one place.
Powered by Stripe
When collecting credit or debit card payments, MioPay uses Stripe — one of the world’s most trusted payment processors.
Why Stripe?
Secure, PCI-compliant transactions
Advanced fraud protection
Accept payments worldwide
Supports cards and digital wallets
Reliable, scalable, and trusted by millions
Stripe ensures your transactions are fast, safe, and hassle-free — both for you and your customers.
How to Set Up MioPay
Getting started takes just a few steps:
Create an account in Stripe
Sign up for MioPay
Navigate to Marketplace and connect your Stripe account with MioCommerce account
Review available payment methods
Payment methods such as Cash, Check, and Credit/Debit Cards and many more are enabled automatically
Connect to your booking pages
Start collecting payments instantly
Why MioCommerce Doesn’t Require Invoices for Payments
When a customer books your service and provides their payment details upfront, they have already authorized you to charge them (this can be clearly defined in your Terms & Agreement).
This means:
No invoice creation
No payment request emails
No waiting for customers to complete another step
How Payments Work in Different Booking Scenarios
MioPay adapts to how the booking was created.
The way you collect and charge payments depends on whether the customer:
Booked online and entered their credit card upfront, or
Booked offline (by phone or internal entry) without a card on file
Below are the two most common payment scenarios and how MioPay handles each one.
Scenario 1: Customer Books Online and Enters Their Credit Card
If a customer places a booking through your Live Pricing & Real-Time Booking Page and enters their credit card details:
What happens next?
The booking is created
The customer’s card is securely saved (via Stripe)
You can configure settings on your Booking Page to Charge Instantly or pre-authorize the amount, or/and
You charge the customer with full or remaining amount when ready — directly from the booking
How to charge the customer
Open the booking
Go to the right-side menu
Under Actions, click Charge Customer
📘 Helpful article: How can I charge a customer?
Scenario 2: Customer Books by Phone or Manually
If a booking was created through a call-in or manual entry and no card is on file:
How to collect the payment method
Open the booking
Go to Payment Information
Click Payment Options
Send a secure email request to the customer to add their credit card
(or collect it over the phone)
Note: If you have a subscription to Multichannel Inbox Plus, you can send a secure payment link via SMS for faster response.
Once the customer adds their card:
The payment method is saved securely
You can charge the customer anytime from the booking using MioPay (with Stripe)
📘 Helpful article: How do I send a request to my customer to add their credit card information?
The Result: Faster Collections, Fewer Steps
With MioPay:
No invoices to send
No payment requests to chase
Payments stay tied directly to bookings
Cash flow becomes faster and more predictable
Next Steps Most Businesses Take After Understanding MioPay
Once you understand how MioPay works and how payments are handled across different booking scenarios, most businesses typically move on to the following steps:
Create a Stripe account
This enables secure credit and debit card payment processing.Connect Stripe to MioCommerce
Linking your Stripe account activates MioPay inside your MioCommerce dashboard.Configure payment settings on your Booking Page
Choose when and how customers are charged — instantly, pre-authorized, or after the service is completed.
These steps ensure your payment flow is fully set up and aligned with how your business operates.
👉🏻 Want to try out this feature in our simulated environment: Try Live Tour and become an expert today! 😊