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What happens when I cancel the invoice?
What happens when I cancel the invoice?

Learn how to cancel the invoice and sent the cancelled invoice to your customer

Eric Plamondon avatar
Written by Eric Plamondon
Updated over 11 months ago

Invoice can be cancelled manually or when a booking is cancelled.

On the left menu bar > payments > invoices. Select the invoice you would like to cancel. Under action, click on "Cancel Invoice".

Note: Cancelling the Invoice will not refund any charges. Learn how do I refund a full or partial amount to a customer?

There is also an option to send the canceled invoice to your customer.

Once the invoice is canceled, the invoice status changes to "Cancelled".

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