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What happens when I cancel the invoice?
What happens when I cancel the invoice?

Learn how to cancel the invoice and sent the cancelled invoice to your customer

Eric Plamondon avatar
Written by Eric Plamondon
Updated over 6 months ago

Invoice can be cancelled manually or when a booking is cancelled.

On the left menu bar > payments > invoices. Select the invoice you would like to cancel. Under action, click on "Cancel Invoice".

Note: Cancelling the Invoice will not refund any charges. Learn how do I refund a full or partial amount to a customer?

There is also an option to send the canceled invoice to your customer.

Once the invoice is canceled, the invoice status changes to "Cancelled".

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